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Wilson J. Ong Studios does not accept cancellations, returns, or exchanges. Any damaged, lost, or stolen artwork are handled on a case by case basis and must be reported to Wilson J. Ong Studios within 7 days of delivery. When contacting us about damage to your order, you must share your order number, photos of the damage, and photos of the exterior and interior view of the packaging that the artwork arrived in.

We are not able to offer refunds, returns or exchanges on art prints as all prints are “made to order”.

Changes to this Refund, Returns, Cancellation & Exchanges Policy

Wilson J. Ong Studios reserves the right to update Our Returns, Refunds, Cancellations & Exchanges Policy at any time without notice. The most current version of the Our Returns, Refunds, Cancellations & Exchanges Policy will supersede all previous versions. You are advised to review this page periodically for any changes.

Contact Us

If you have any questions about this page, You can contact us:

  • By email:
  • By visiting the Contact page on our website